Our People at Work

Workplace Consultant Cindy Shupe is helping Luke Freeman and Freeman and Son Sawmill build a stronger safety culture

Workplace Consultant Cindy Shupe is helping Luke Freeman and Freeman and Son Sawmill build a stronger safety culture

Cindy Shupe
As part of a Joint Workplace Initiative, WCB  Nova Scotia workplace consultant Cindy Shupe and the Department of Labour and Advanced Education's Paul Sampson worked with Harry Freeman and Son Limited to address their safety challenges and identify opportunities for prevention. As a result, the company hired a health and safety coordinator, Luke Freeman, to oversee its safety strategy, including the implementation of a return-to-work program. Luke says that in the last two years, there has been a fundamental culture shift among employees, many of whom have been there for decades. “The way we think and talk about safety around here has changed,” he says. Harry Freeman and Son considerably reduced claims costs in 2017, and most importantly, each of their 150 workers returned home safely to their families every day. 

Learn more about how our employer outreach activities are helping employers reduce injuries and support safe and timely return to work, here.

Margaret MacKenzie has played a key role in helping employees across the organization connect with our modernization

Margaret MacKenzie has played a key role in helping employees across the organization connect with our modernization

Margaret MacKenzie
When Margaret MacKenzie started as a case worker at WCB Nova Scotia in 1992, most of her job was done on paper.  Now, several decades and several major changes to the organization later, Margaret is lending her experience to the modernization team as a subject matter expert, to assist in the implementation of the WCB’s most significant system upgrade ever.  She is one of three case workers assigned to the project, who were brought on to ensure the new system would be as customized and easy to use as possible. “We bring the real-life, on-the-floor experience,” she says.  Margaret wanted to ensure the voice of her colleagues was being heard, and that the new system could allow them to serve workers and employers to the very best of their abilities. “We’ve been hearing from workers, employers and service providers for a long time now that they want us to modernize, so that’s exactly what we’re doing,” says Margaret.  “It’s going make our lives a little less complicated, and ultimately, help us help the people we serve.” 

Learn more about how WCB and our employees are modernizing to provide better service for workers and employers, here.

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The WCB’s Halifax (below) and Sydney JOHSC Committees help keep employees safe by taking action to reduce the risk of injury

The WCB’s Halifax (below) and Sydney JOHSC Committees help keep employees safe by taking action to reduce the risk of injury

WCB Safety Certified Audit
At the WCB, the work we do reminds us that safety should be everyone’s number one priority in a workplace.  As safety champions, we believe it’s essential to turn the lens on our own operations.  Every two years, we go through the rigorous WCB Safety Certified Audit by Safety Services Nova Scotia, and carefully examine every element of our business to ensure we’re doing all we can to keep our own employees safe. In 2017, we received an overall audit score of 99 per cent. “We champion safety in our province, but we also live and breathe it here at WCB and our audit results reflect that,” says Paula Miller, Manager, Training and Organizational Effectiveness.  

Learn more about how your organization can become Safety Certified, here.